Shipping Policy

This Shipping Policy is part of our Terms & Conditions and applies to all orders placed on PackCrafto.com.

Please read this policy alongside our main Terms & Conditions.

Orders are handed to logistics partners within 3–5 working days.

• Custom printed orders: printing starts after written artwork approval; add 3 working days for printing.
• Delivery time: 7–10 business days from dispatch.

A tracking number is generated after shipment.

Tracking is available via email and the My Account section (account creation optional but recommended).

Please ensure your email is accurate to receive updates.

We ship to 4000+ PIN codes across India.

Transit time: 3–9 working days.

Delivery address cannot be changed after order placement.

Customers are responsible for accurate shipping details.

Returns or exchanges are allowed only for:

• Defective items
• Poor quality products

For complaints, contact: shulaabh@gmail.com | +91 9274390271

• Plain bags (with or without pockets) — returnable
• Customized bags — non-returnable

Return shipping charges imposed by the courier must be paid by the customer.

Returned products will be inspected.

You will receive an email notification after review.

If approved, we will offer a replacement or refund to the original payment method.

Cancellation is allowed before dispatch.

Cancellation is reflected within 1–2 business days, and an email notification is sent.

Full refund is processed within 7–10 working days.

Delivery timeline starts after design confirmation and order placement.

Customized bags are not returnable.

Order confirmation accuracy is the customer’s responsibility.

No guarantee for changes after confirmation.

Customer is responsible for incorrect addresses or failed delivery acceptance.